Shipping & Returns
SHIPPING POLICY
We ship everywhere!
We send every parcel under 2kg with Royal Mail. Post & packaging is priced by weight/size of the order. Please refer to the information listed below as a guide:
UK: Up to 2kg from £2.00 to £3.90 (e.g. 10 soap bars) or Free UK Delivery on orders over £40!
EUROPE: Up to 2kg from £6.60 to £14.50
USA: Up to 2kg from £8.50 to £20.00
UAE: Up to 2kg from £8.00 to £22.00 (you can opt for “tracked & signed” for an additional cost)
Australia: Up to 2kg from £5.55 to £23.00 (you can opt for “tracked & signed” for an additional cost)
Canada: Up to 2kg from £5.75 to £25.00
Orders over 2kg are sent via courier. If you are interested in placing a large order or have wholesale enquiries please contact us at email TheMerakiSoapCompany@gmail.com - we aim to respond within 24 hours.
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Europe & Rest of the World
We are pleased to offer a Standard & Tracked International Service via Royal Mail for orders under 2kg.
If your country is not listed and you are interested in placing an order please feel free to contact us directly at TheMerakiSoapCompany@gmail.com.
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Delivery times are estimated to be around 5-7 working days, however for international shipments please note that the parcels may be held at customs upon arrival in your country, which may cause a delay to you receiving the goods for which I cannot be held responsible for. There may also be local tax/duty/customs charges which I am not liable to pay. A tracking reference will be provided.
Return & Exchange Policy
Due to the nature of our all natural products, we cannot assure the purity of merchandise once it has been shipped. For safety and hygiene reasons this merchandise cannot be restocked or resold so we do not accept returns.
Your satisfaction is our goal and we truly believe that you will love our products, but if you are unhappy, please let us know. We want you to have a positive experience and will work with you if you are not pleased with your purchase.
The Meraki Soap Company is not responsible for any individual reaction to any particular ingredient. People with sensitivities to any listed ingredient should not use the product.
This does not affect your statutory rights.